Frequently Asked Questions

Crystal Canyon Purified Drinking Water
If you want drinking water that's crystal clear and has a clean, crisp taste, please try our Crystal Canyon Purified Drinking Water. Every bottle is produced exactly the same way in our State-of-the-Art Bottling facility that was new in 2000!

7-Step Purification Process

We start our purification by removing any particles using carbon filtration.
Crystal Canyon then uses a 5-micron filter to remove any impurities that are left.
State-of-the-art Reverse Osmosis filtration is then used. The result? Very high-quality, crystal clear purified drinking water.
We then compile filtering by using a 1-micron filter as a final polish.
Fifth, we then remineralize our water to give it that crisp, clean taste thousands of customers have come to expect from Crystal Canyon.
After reminerlization we ozonate our water. This is completed by adding pure oxygen to the water to make sure that it is bacteriologic ally safe.
Finally it goes into a bottle that had been washed and disinfected.

Crystal Canyon Spring Water
Our spring water comes from the bubbling oasis of Rock Springs, WI. This is the way nature intended it to be! NATURALLY PURE!

Crystal Canyon Flouridated Water
Purified through reverse osmosis this water has fluoride added for great family dental hygiene.

Crystal Canyon Distilled Water
Lab quality steam-distilled water perfect for a wide variety of purposes including autoclaves, machining and humidifiers and ions.

Answers to common questions

Q.	I am a resident customer. How do I remember to leave my bottles out to be replaced?
A.	Crystal Canyon has an automated message that will inform you the day before your delivery and you will receive a calendar in the mail shortly after set-up. It is also noted on your monthly bill and in addition can be viewed online.

Q.	I have the All-You-Can-Drink Plan and I ran out of water this month and would like an extra delivery.
A.	Since there is no limit on the amount of water you can have with this plan, please be careful and plan to have enough on hand to prevent yourself from running out before the next delivery . Your route driver will also help you with suggestions on how much water your should have on hand.

Q.	Who do I call if I run out of water?
A.	Please visit our easy to use online system or call 1-800-699-9148.

Q.	If I order online will my information be shared with others?
A.	We respect your privacy and therefore do not share any information with anyone else.

Q.	I have small children. Do I have to worry about them running the water onto the floor?
A.	All of our hot water spickets automatically come with child-proof faucets. We can also place those on cold and room temperature spickets if a customer wishes.

Q.	What can be said about the quality of Crystal Canyon Water?
A.	All water companies are inspected and regulated by the same government agencies regardless of their size or location.

Q.	How often is my water delivered?
A.	Every 20 working days. Custom delivery schedules can be made if your quantity dictates at no charge.