| Q. |
I am a resident customer. How do I remember to leave my bottles out to be replaced? |
| A. |
Crystal Canyon has an automated message that will inform you the day before your delivery and you will receive a calendar in the mail shortly after set-up. It is also noted on your monthly bill and in addition can be viewed online. |
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| Q. |
I have the All-You-Can-Drink Plan and I ran out of water this month and would like an extra delivery. |
| A. |
Since there is no limit on the amount of water you can have with this plan, please be careful and plan to have enough on hand to prevent yourself from running out before the next delivery . Your route driver will also help you with suggestions on how much water your should have on hand. |
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| Q. |
Who do I call if I run out of water? |
| A. |
Please visit our easy to use online system or call 1-800-699-9148. |
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| Q. |
If I order online will my information be shared with others? |
| A. |
We respect your privacy and therefore do not share any information with anyone else. |
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| Q. |
I have small children. Do I have to worry about them running the water onto the floor? |
| A. |
All of our hot water spickets automatically come with child-proof faucets. We can also place those on cold and room temperature spickets if a customer wishes. |
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| Q. |
What can be said about the quality of Crystal Canyon Water? |
| A. |
All water companies are inspected and regulated by the same government agencies regardless of their size or location. |
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| Q. |
How often is my water delivered? |
| A. |
Every 20 working days. Custom delivery schedules can be made if your quantity dictates at no charge. |
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